It is necessary to register and create your personal account so we can help you protect privacy of you Match Analysis. By registering you will become the owner of the account and you will be able to chose who will have access to it.
Chose your membership with keeping in mind who will be the owner of the account and how many players will be active members of the account. Remember, only owner of the account can order and share Match Analysis and Expert Diagnostics Report.
Match Analysis can be shared only by account owner.
Your profile and all the Match Analysis in it are private. Only people that you share it with and who register for a free Coach account can see it.
Both owner of the account and people that have Match Analysis shared with them can unshare the Match Analysis from their account.
Yes. For coaches and everyone else who will have Match Analysis shared with them we offer Coach membership. It is free view-and-comment only membership.
No. Recording in the highest video quality setting will increase upload time. It will also affect the time for the processed anlaysis to upload to the interface. In other words it will take longer to filter and watch the video report. We suggest using medium video quality setting for watching on the computers.
No. The video quality will not be affected in a major way and it will be more that satisfactory.
Upload time depends on the files size and internet speed. In average a two set match recorded in a medium video quality setting might take up to 4-5 hours to upload.
Once we receive the recorded match it will take 3-5 business days to process Match Analysis. We also offer Rush 24 Hour delivery for Single Match Analysis.
The comments and replies can be written both by owner of the account and everyone the owner shared the analysis with.
No. Match Analysis and Expert Diagnostics Report come as separate charges.
Once we receive the recorded match it will take 5-7 business days to process Match Analysis and Expert Diagnostics Report.
No. You can place the order for Expert Diagnostics Report at any time and for any already processed Match Analysis.
Yes. You will be able to ask questions in regards to the analyzed match for 15 days after the Match Analysis and Expert Diagnostics Report have been processed.
Once your membership expires you will have 30 days to re-activate your acount. After 30 days your profile and all the Match Analysis in it will be deleted from the website. We can't guarantee that we'll be able to restore the deleted Match Analysis once the profile has been deleted.